Omni-channel Chat
Seamlessly sell, market or service via Livechat, WhatsApp, Facebook Messenger, TikTok, Instagram, Telegram, Line, Email, VKontakte, WeChat, etc. for a unified customer experience
Automatization
Reduce response times and increase efficiency by eliminating repetitive tasks with our built-in automation. Work smarter, not harder, so you can focus on growing your business.
Collaboration
Consolidate all messaging channels into one backend and collaborate efficiently across teams with automated chat distribution and internal session distribution.
Data Analysis
Multi-dimensional visual metrics clearly show connections between query types, channels, customers, products, sales, and more. Make data easy to measure and share to help you develop business plans.
Real-Time Translations
Our real-time translations enable you to communicate confidently with your clients and tap into international markets.
Deliver outstanding customer service and unlock sales opportunities on WhatsApp, the world's most popular social media tool, directly through our unified back office.
Consolidate all your social media messages into one backend. Multi-homepage bulk connections through our Facebook integration, automatically assigned to the appropriate customer service member.
Using our pre-designed templates for various shopping scenarios, we can simply build personalized independent shopping guide robots to comprehensively improve sales performance and customer satisfaction.
Create contact databases, access complete contact activity history, browsing history and synchronize your data with your information system.
In all aspects of pre-sale, sale and after-sales, we provide customers with fast, accurate, professional and humanized service to meet their various needs and expectations, and enhance customer satisfaction and loyalty.
Improving your email communication will help you build good business relationships, enhance your professional image and increase your sales performance.
Discover how our customers have achieved success with SaleSmartly's exceptional solutions and hear their voices as they share their stories.